When your site was set up it was given a working web address in the form yourbusiness.signalpagecms.com. It went live immediately, with HTTPS already configured. It works fine as your permanent address if you'd rather not use your own domain.
Pointing your own domain
If you own a domain like yourbusiness.com, you can connect it yourself from the Customer Portal, and there's a link to it at the bottom of your admin sidebar. No need to email us.
- In the portal, enter the domain you want to use. You'll be shown the exact DNS records to create.
- At your domain registrar, add two A records, both pointing at the IP address the portal gives you:
- one for the bare domain (often shown as
@) - one for
www
- one for the bare domain (often shown as
- Save, and leave the rest to us. We check for the records automatically and connect the domain, issuing its HTTPS certificate, as soon as they've propagated.
Why www needs its own A record
It's tempting to make www a CNAME pointing at your signalpagecms.com address. That won't work here: our server matches each request against the exact hostnames it has been configured for, rather than following where DNS resolves. www needs to be named explicitly, as its own A record, to be recognised and to get a certificate.
How long it takes
DNS changes usually take a few minutes, but can take up to 24–48 hours. Nothing breaks while you wait, because your existing address keeps serving the site the whole time, and it goes on working alongside your custom domain afterwards.
Already have an SSL certificate?
If you need to use a certificate you already own rather than the one issued automatically, the portal accepts an upload. Most people don't need this.